WASHINGTON, D.C. – September 3, 2020 Oliver Technology Corporation, the provider of collections litigation software, is pleased to announce the expansion of our Client Success Team with two new Client Success Representatives; Beverly Osoria and Jinhyung Kim.
Beverly and Jinhyung are responsible for providing high quality customer service and technical support. With the addition of new clients and existing customer expansion, we are continuously looking for Client Success Representatives to guide our customers through the implementation process and answer on-going customer questions with a personal and direct experience. That’s why it’s important to have the right talent to answer the call.
Beverly Osoria is an analytical expert with broad technical exposure who is professional, empathetic and hardworking. She has a strong software engineering background developing web-based applications so she understands technology and can effectively communicate with engineers to quickly answer customer inquiries and resolve concerns.
“Starting a new role virtually amid a pandemic is an unusual situation. Fortunately, I have been met with a team that has been so welcoming, inclusive, and supportive,” said Beverly. “I’m looking forward to making an impactful contribution to Oliver by aiding user experience though meaningful customer support.”
Jinhyung Kim has extensive skills as a data analyst and client support engineer. He is an experienced client manager who is focused on thoroughly training clients and team members on software usage. When Jinhyung isn’t working, he runs marathons, edits videos and is a photography enthusiast.
“I’m excited to be part of Oliver and driven by the opportunity to learn and to provide the customer an exceptional experience even during a pandemic,” said Jinhyung.
Expanding During a Pandemic
“Oliver is in an important growth mode and we need to keep our customers supported during implementation, expansion and training,” said Walker White, CEO of Oliver. “We are fortunate to have an energetic and engaged team that stays virtually connected in a professional and personal way on a regular basis.” “We know that people perform at their best when aspects of their work positively impact their well-being. Given the challenges of the pandemic, we want to be extra mindful of this,” said Els Eerdekens, Director Human Resources.
For more information about Oliver Technology Corporation, visit www.olivertechnology.com.
About Oliver Technology Corporation.
Oliver transforms legal servicing by consolidating data collection, orchestrating team collaboration and accelerating litigation strategies on a cloud-based platform with unprecedented automation and compliance. Our collections litigation platform gives creditors current visibility of their litigation process with built-in federal, state, local and venue-specific laws, rules and procedures.
Designed by experienced collections litigators and in conjunction with creditors, Oliver Collections Litigation Exchange (CLX) provides a complete solution from pre-placement to settlement. Built around the core workstreams of consolidate, orchestrate, and litigate, Oliver CLX drives increased revenue, rigorous compliance, and simplified litigation, ensuring collections are fast, cost effective and fair.
Oliver Technology Corporation
Walker White, Chief Executive Officer