Client Success

Deliver A Personal Experience.

Dedicated Team To Ensure Your Success

At Oliver, we’re passionate about transforming legal servicing, and we recognize that starts with people.


We strive to humanize the Customer Success process, developing lasting and honest relationships with our customers. From knowing your Customer Success team by name to having multiple ways to reach us that suit your working style, Oliver aims to provide a personal and direct experience.


We promise to:

BE AVAILABLE

Oliver employs modern support capabilities with multiple channels, allowing customers to interact as best suits them, when it suits them. Phone, web, in-product; they are all readily available.

BE PERSONAL

We've all been bounced through automated voice menus, desperate to ask a simple question. Oliver assigns a person - with a name and a phone number - to each and every client.

BE DIRECT

Setting and meeting expectations, without exception. Through weekly checkpoint meetings with each customer, Oliver owns its part of your success, through thick and thin.

Case Studies

We are currently developing our Case Studies with our leading clients. Please check back soon to hear their stories.

TOP 5 US BANK

LEADING DEBT BUYER

MASTER SERVICER