Oliver seamlessly exchanges data with systems at creditors and law firms using either APIs or the industry-standard formats.

Law firms can use their existing matter management systems or Oliver:Litigate.

Oliver maintains a centralized, cloud-based database of every account in collection.

It stores all the information about the debt, documents, payments, and other details pertinent to the file, using a common-information model to ensure minimal confusion or errors.

Oliver cleans all data to eliminate mistakes and inconsistencies—and automatically reconciles files assigned to law firms with account updates provided by the firms.

Route files according to the creditor’s guidelines and policies at every step.

Define rules specifying which files will be litigated or sold based on multiple variables, including geography, product type, and balance.

Calculate balance due precisely, incorporating interest rates, payments, fees, and all other appropriate factors.

Pinpoint what’s working in a collection litigation program and what needs help.

Track balances, recoveries, costs, velocity, and performance broken down by state, loan product, and law firm.

Spot workflow bottlenecks and unfavorable jurisdictions.

Centrally store and track every document associated with each file.

Utilize creditor-defined templates for communication and filings customized for each jurisdiction.

Retain information on customer communications preferences.

Automatically identify files that can’t be litigated, such as those past the statute of limitations or covered by the Servicemembers Civil Relief Act.

Log every action in detail to enable easy compliance audits.

Oliver seamlessly exchanges data with systems at creditors, whether they use Oliver:Recover or other technology.

It also works smoothly with the existing law firm systems.

Maintain a cloud-based database of every account in collection.

Store critical details (e.g. debt, payments, documents, collection attempts, and more) pertinent to the file.

Oliver cleans the data to eliminate errors and inconsistencies.

And it automatically reconciles files assigned to law firms with case updates provided by the firms.

Route files according to the creditor’s guidelines and local court procedures at every step.

Ensure precise calculation of balance due, incorporating interest rates, payments, fees, and all other appropriate factors.

Automatically assemble g-notices and legal filings using creditor-provided templates and data on each account.

View backup information for each element of a document.

Automatically insert and document meaningful attorney involvement.

Pinpoint what’s working in a collection litigation program and what needs help.

Track balances, recoveries, costs, velocity, and performance, broken down by state, loan product, and lawyer.

Spot workflow bottlenecks and unfavorable jurisdictions.

Store and track every document associated with each file.

Integration of electronic signature and notary services.

Creditor-defined templates for communication and filings customized for each jurisdiction.

Retain information on customer communications preferences.

Automatically identify files that can’t be litigated, such as those past the statute of limitations or covered by the Servicemembers Civil Relief Act.

Log (in detail) every action to enable easy compliance audits.

A single team handles all the administrative and financial aspects of collections litigation nationwide, using state-of-the-art processes, controls, security, and quality standards.

Every step before, during, and after litigation is executed and tracked.

Pleadings filed. Docket numbers recorded. Court dates managed. Process served. Writs of Garnishment prepared.

All demand letters, pleadings, and correspondence are prepared in strict adherence to regulations, creditor guidelines, and local court rules.

Documents are automatically routed to lawyers for meaningful review, which is tracked, logged, and auditable.

Workflow is routed to vendors for database scrubs, collection calls, process service, asset searches, and even appearance counsel.

Centralized management allows for negotiating more advantageous vendor contracts and better results.

An efficient central system collects payments from consumers, remits payments to creditors, and disperses funds to vendors, law firms, and courts.

Everything is meticulously accounted for and auditable.

With all workflow managed through the Oliver platform, creditors can monitor the entire process in real-time.

Compliance can be easily controlled and audited.

The Oliver:Services team has decades of experience supporting collections litigation for large creditors and law firms operating across the United States.