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A New Paradigm: Creditor-Driven, Consumer-Centric Collections

The Hunstein case is just the latest example of how consumer-centric policies, laws and market conditions are causing disruption and uncertainty in the collections industry. All these changes are designed to protect consumers and regulators are forcing creditors to be responsible for this consumer-centric movement. 

To protect their brand and reduce operational risk, creditors need make a paradigm shift from a decentralized approach to a centralize, creditor-driven approach. Oliver is announcing a three-part webinar series that will explore this centralized, creditor-driven approach from three different perspectives; creditor, regulator and servicers. 

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A New Paradigm: Creditor-Driven, Consumer-Centric Collections

The Hunstein case is just the latest example of how consumer-centric policies, laws and market conditions are causing disruption and uncertainty in the collections industry. All these changes are designed to protect consumers and regulators are forcing creditors to be responsible for this consumer-centric movement. 

Oliver is announcing a three-part webinar series that will explore this centralized, creditor-driven approach from three different perspectives; creditor, regulator, servicers.

Read More »